Important Information

This message is intended for faculty and students who are using the UCompass Educator Course Management System at HFCC. For Winter Semester 2004, student usernames are the same User ID's/Login as the WebAdvisor User ID/Login.

To find your User ID/Login:

Go to https://my.hfcc.edu/WebAdvisor/WebAdvisor

Click on "What's my user ID?"

Complete the requested information and click on the submit button or hit the enter button on your keyboard.

UCompass Student Passwords

The UCompass Educator password and your on-campus network password are the same. If you have changed your network password, your UCompass Educator password will no longer be the initial default. For a student logging into UCompass Educator for the first time, and have not changed their on-campus network password, their password is the four-digit month and day of their birth (ex. April 5 = 0405).

An Important Note about Passwords

Upon creation, all HFCC accounts (email, network, WebAdvisor, Ucompass) have the same default password. This password is the four digit month/day (MMDD) of your birth. So, when you change one password, the rest do not automatically change. For example, when you first log-on to WebAdvisor, you are forced to change your WA password. This act does not affect your other passwords, which remain unchanged. The only passwords that are linked are your network and Ucompass passwords. If you change your network passwords, your UCompass password will also change. Reminder, changing your WebAdvisor password does not affect your UCompass or network password.

To access UCompass Educator courses

The direct route is to enter the url within the address slot of your browser. The url is http://henryford.ucompass.com

or

From the My.HFCC website (my.hfcc.edu), click the UCompass link located on the left panel

or

From the HFCC website (www.hfcc.edu), locate the menu option "For Faculty & Staff". From within the “For Faculty & Staff menu option, click on UCompass.

Email Accounts

Students using UCompass Educator have a Course Email Account within their UCompass course. Course correspondence should be conducted through this account. This will allow separation of course business from personal e-mail. This will also ensure that students receive important course communication. The e-mail address for students inside the UCompass Educator Course Email Account is the students' username@henryford.ucompass.com . Student personal e-mail should be distributed through other e-mail accounts.

Active HFCC Students will receive an HFCC Email account. Students can access their HFCC e-mail account through the http://my.hfcc.edu link.

Tech Support

If you require assistance accessing UCompass Educator courses, please contact Instructional Technology at 313.845.9663, ext. 3, 4, or 5 or via e-mail at signorelli@hfcc.edu , kolin@hfcc.edu , or vbeaty@hfcc.edu . On-campus assistance is also available in the Student Center at the Tech Buddy Desk or within Instructional Technology, Monday - Friday, 8:30 a.m. - 4: 30 p.m. Instructional Technology is located on the lower level of the Learning Technology Center (same building as Campus Safety), room A-004.

Tech Support for General Campus Computing

The Office of Data & Voice Administration provides Tech Support for general campus computing needs. The web address to access their Help Desk Website is https://dvc.hfcc.net/Default.asp . You can also access the Help Desk Website from the HFCC college website ( www.hfcc.edu ) by clicking on the main menu option heading “For Faculty and Staff”. Under the “For Faculty and Staff” click on the option Computer Network Administration and Help Desk.

Are You Ready? ( http://henryford.ucompass.com ) This link allows students to interactively find out whether or not they are ready to for distance learning. It also allows students to check their computer systems for the appropriate technology requirements. Last but not least, it suggests "Tips for Success" in a distance course and provides online tutorials for students using the UCompass Educator Course Management System.